EM Oliver Legal & Advisory
Privacy Policy
Last Updated: January 11, 2026
1. Introduction
Eden M. Oliver Professional Corporation, doing business as EM Oliver Legal & Advisory ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario privacy legislation.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Professional Information: Company name, job title, business information
- Communication Records: Correspondence, inquiries, and other communications with our firm
- Website Usage Information: IP address, browser type, device information, pages visited, and time spent on our website
- Legal Matter Information: Information related to legal services provided (subject to solicitor-client privilege)
3. How We Collect Information
We collect information through:
- Contact forms and inquiry submissions on our website
- Email, phone, or in-person communications
- Engagement letters and legal service agreements
- Calendly booking system (subject to Calendly's privacy policy)
- Website analytics and cookies
4. How We Use Your Information
We use your personal information for the following purposes:
- Providing legal and advisory services
- Responding to inquiries and communications
- Scheduling consultations and appointments
- Maintaining client relationships and providing updates
- Billing and accounting purposes
- Improving our website and services
- Complying with legal and regulatory obligations
- Protecting our rights and interests
5. Legal Basis for Processing
We process your personal information based on:
- Your consent (which you may withdraw at any time)
- Performance of a contract or service agreement
- Compliance with legal obligations
- Legitimate business interests
6. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist with website hosting, email services, scheduling (Calendly), and other business operations
- Professional Advisors: Accountants, auditors, and other professional advisors bound by confidentiality obligations
- Legal Requirements: Law enforcement, courts, or regulatory authorities when required by law
- Associates and Network: Other legal professionals in our network, with your consent and subject to confidentiality agreements
7. Solicitor-Client Privilege
Information protected by solicitor-client privilege is subject to additional confidentiality protections under Canadian law. We maintain strict protocols to protect privileged communications and will not disclose privileged information without your consent or as required by law.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
9. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Client files are retained in accordance with Law Society of Ontario requirements.
10. Your Rights
Under Canadian privacy law, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Withdraw consent for certain uses of your information
- File a complaint with the Office of the Privacy Commissioner of Canada
11. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
12. Third-Party Services
Our website uses third-party services including:
- Calendly: For appointment scheduling (subject to Calendly's privacy policy)
- Google Fonts: For typography (subject to Google's privacy policy)
We recommend reviewing the privacy policies of these third-party services.
13. International Data Transfers
Your personal information is primarily stored and processed in Canada. If information is transferred outside Canada, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws.
14. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
EM Oliver Legal & Advisory
Eden M. Oliver Professional Corporation
Email: e@edenoliver.ca
Phone: +1 647-964-3583
Location: Toronto, Ontario
17. Complaints
If you believe we have not complied with applicable privacy laws, you may file a complaint with:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca